Housing Advice
Housing and Homeless Prevention

Housing Advice

Whether you are homeless or at risk of becoming homeless, our Housing and Accommodation Advisors will work with you to find the most appropriate solution for your situation.

There are a number of reasons someone might find themselves seeking help with housing and accommodation.

This can include young people who find themselves;

  • Sofa surfing when they can no longer stay in the family home
  • Those struggling to keep their tenancy due to debt, benefit cuts and sanctions
  • Those fleeing domestic violence
  • Individuals who are street homeless and in need of temporary or supported accommodation to name but a few.

The Housing System

The Housing system can be daunting and keeping up to date with changes in how homeless applications are made can leave many feeling confused and anxious.

At The Project our qualified Housing Advisers work hard to provide impartial and confidential information, advice and support on all aspects of housing and accommodation. They stay up to date on all the latest changes to the housing system and have a vast knowledge of the different options available to service users.

The Project Support & Advice

Here at The Project, our support and advice services cover a wide range of housing problems such as homelessness and repossession. This includes:

  • Providing information on the local housing options, such as: Birmingham City Council, Let To Birmingham, Homechoice, Homesdirect.org and supported accommodation. Explaining how these systems operate and discussing which is best for each individual.
  • Supporting clients to complete housing applications, including providing evidence to support applications.
  • Advising on how the bidding process works, access to computers support in registering online and making bids.
  • Referring those who need it to supported accommodation, completing applications, making following ups and providing starter packs.
  • Supporting people in temporary accommodation in moving to more suitable and permanent accommodation.
  • Help with appealing Housing decisions.
  • Support in applying and maintaining Housing Benefit.
  • Signposting to relevant support services such as mental health, alcohol/drug services, and family support.
  • Negotiating on behalf of service users with the local housing authorities and landlords when appropriate.
  • Supporting clients to avoid eviction.
  • Issuing bus passes and providing directions and maps to allow clients to view properties. As well as advice on the process of refusing unsuitable housing.
  • Help with reporting repair requests, escalation and referral to legal services when complaints persist.
  • Where appropriate the advisors can also make grant applications for those moving into new properties. This includes money towards carpeting when moving into accommodation with no flooring, white goods, curtains, bedding etc. to help set up independent living.


Need some help?

Please call to book an appointment 0121 453 0606