Crisis and Other Support

At The Project, along with our quality assured advice services we also offer more short term crisis support solutions for service users who are trying to get back on their feet and regain their independence. We understand that this relief from immediate difficulties can be a fundamental part of our services for the people we support and their families, especially when facing financial and housing problems.

Crisis Support, Food Packages, Food banks and other information

Crisis support includes food packages for those who, due to benefit sanctions or debt, find they are unable to feed themselves or their families. Emergency dry food packages are available for single people in crisis. We can also provide referrals to local food banks for families.

We also often have fresh food, donated by Marks and Spencer. This is distributed between local charitable organisations and our service users. Our IT suite means our service users can have access to a computer, enabling them to;

• Complete online applications
• Find and print out important information
• Write a or update their CV

When service users need to make important phone calls regarding housing, benefits or debt, they can do so at The Project, safe in the knowledge they won’t be running up a phone bill they cannot afford to pay.

Advisers are also usually on hand to offer advice and support with difficult calls.

Local training and employment opportunities are updated regularly on our information boards. This provides the latest opportunities to those looking for work or to improve their employability.

Other support

Other support we can provide includes;

• Bus tickets - to help service users get to important appointments
• Citizen Cards -  for those needing a form of photo identification
• New home starter packs - for those moving into new accommodation
• Replacement Birth Certificates - which are needed to make applications.

We are also able to apply for clothing grants or grants for household items such as white goods.

Please note - All support is provided based on eligibility and at the discretion of The Project.